What the Guarantee Covers
- Work that fails to match the agreed brief, such as the wrong unit, wrong ILM level, or missing core requirements
- Work that remains below the required standard after our full revision process has been completed
- Non-delivery of your order past the agreed deadline, where no advance notice of a delay was given
What the Guarantee Does Not Cover
- Scope changes requested after delivery, such as a different topic, unit, or a materially larger word count, which are treated as a new order
- General dissatisfaction that is not tied to a specific, documented requirement of your brief or assessment criteria
- Claims made without first completing the standard revision process, so we have not had the opportunity to put things right
- Requests made more than 14 days after delivery, without an active revision already in progress within that window
- Your own institution's assessment outcome, since we cannot guarantee a specific grade, only that the work matches the agreed brief and criteria
How to Claim
Contact us at assignmenthelptalk@gmail.com or via WhatsApp, with your order details and a specific description of what does not meet the agreed brief or criteria. We will confirm the revision process first; if the concern remains unresolved after that process, we will assess your claim against the terms above within 3–5 business days.
This guarantee sits alongside our broader refund policy, which covers additional circumstances such as non-delivery, and our general service policy.